Council-under-administration was top of the pops as the most complained about council to the NSW Ombudsman again. That makes it five years in a row. With 121 in total, the complaints were a rate of 35 per 100,000 residents last financial year. It was better than the previous year when 158 complaints made it a rate of 48 per 100,000. The Ombudsman said the most … [Read more...] about First in complaints – five years in a row