Consultants for IPART found that Central Coast Council Water has not done a Customer Service Standards survey since 2012 and that performance outcomes are not aligned to targets set by the community. IPART said CCC Water has advised that it will engage with its customers to identify the outcomes that matter to them, such as the number of bills paid on time and percentage of … [Read more...] about Ample evidence Council needs to improve performance, says IPART
Watching Central Coast Council on behalf of fair-minded and reasonable people.
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