IPART has made major changes to the methodology to apply from the rate peg for the 2024-25 financial year.And it has recommended the NSW Government commission an independent review of the financial model for councils in NSW.The new method for setting the rate peg is simpler than the old method. See screenshot at the bottom of the story.It goes from a two year lag on actual … [Read more...] about How your rates are going to calculated
IPART decisions
Resident explains the beauty of Brick Wharf Rd
Panel questions shadow impacts : Woy Woy resident, Erin Kelly, addressed the Local Planning Panel on Thursday, June 8, outlining concerns about a proposed development at 75 Brick Wharf Rd. The three storey, six-unit proposal is non compliant with guidelines on density, setback and height limits. At first, Ms Kelly was denied access to address the panel because she was late … [Read more...] about Resident explains the beauty of Brick Wharf Rd
Resident satisfaction on water continues to decrease
The latest results from an IPART survey into Central Coast Water shows the organisation continues to fall in all four categories since it was included in the survey in April 2021. IPART says the decline is “marginal”. Customers are asked to rate Central Coast Water on: # delivering value for money # trust # reputation in the community # satisfaction overall as a … [Read more...] about Resident satisfaction on water continues to decrease
IPART wants to check on Council
IPART has asked the State Government to give it powers to check on Council’s performance as a water supply authority in two years’ time. The State-sanctioned review would allow IPART to investigate and report publicly on Council’s performance and its progress implementing improvements. The investigation would look at Central Coast Council’s Water performance to check … [Read more...] about IPART wants to check on Council
Ample evidence Council needs to improve performance, says IPART
Consultants for IPART found that Central Coast Council Water has not done a Customer Service Standards survey since 2012 and that performance outcomes are not aligned to targets set by the community. IPART said CCC Water has advised that it will engage with its customers to identify the outcomes that matter to them, such as the number of bills paid on time and percentage of … [Read more...] about Ample evidence Council needs to improve performance, says IPART
